Questions On Online Hotel Management Essay - 7516 Words

S.S. ONLINE HOTEL MANAGEMENT By: Sandeep Singh 14111432 Tasman International Academies Department of Information Technology In partial fulfilment of the requirements of Diploma in Information Technology (Level 7) Supervisor: Saud Altaf Auckland, New Zealand 2015 ACKNOWLEDGEMENT I have taken actions in this task report. Be that as it may, it would not have been plausible without the kind boost and help of everybody, including my protectors, educators, family and my companions. I would love to take this chance to devote my affirmation of gratefulness to the additional striking advisors and givers of this venture report. An exceptional much obliged for Mr. Saud Altaf for his steady backing and support to my undertaking. He compassionate read my task and offered precious point by point advices on linguistic use, organizing and the substance of the undertaking. Furthermore, unique a debt of gratitude is in order for Mr. Sathiyanathan Ananth, our HOD to guide me and give important advices, in the course of recent weeks of my quest for this task report. At last, I genuinely might want to thank my guardians, family and my companions for their steady guidance and monetary backing. The result of this venture would not be conceivable without every one of them. Table of Contents CHAPTER 1 5 INTRODUCTION AND CONCEPT FORMULATION 5 1.1CASE STUDY 5 1.2Problem Statement 6 1.3Solutions 6 1.4Objective 7 1.5Feasibility Study 7 1.5.1Supply/Demand Dynamics 8 1.5.2Show MoreRelatedCustomer Reviews On Hotel Bookings1084 Words   |  5 PagesHospitality Report, a well-respected publication in the hotel industry wrote the following in a 2010 report; We wanted to explore the impact of customer reviews on hotel bookings. To explore this question, we asked our respondents to rate their likelihood of choosing a hotel if they see either a negative or a positive comment about the hotel within their category of interest. We found a surprisingly similar trend for all categories of hotels and for both male and female respondents. In short, menRead MoreThe Actors Of Micro Environment1680 Words   |  7 PagesCompany Name: Shangri- La Hotel Competitors: †¢ JW Marriott (http://www.marriott.com/default.mi) †¢ Mandarin Oriental (http://www.mandarinoriental.com/kualalumpur/) †¢ New World Development (http://www.nwd.com.hk/) †¢ Hilton (http://www3.hilton.com) Suppliers: †¢ Catercomm (Hair dryer waste bin) †¢ Tenaga Nasional Berhad (Electricity) †¢ Syabas (Water) †¢ TM (Hotel Wi-Fi) †¢ Panasonic (Televisions) †¢ Loccitane (Shampoo, body wash, and soap) †¢ Dynamic Furniture industry (Necessary hotel furniture) Intermediaries:Read MoreOnline Hotel Reservation System1530 Words   |  7 Pages As internet technology has improved, so have online reservation systems. Today, it is possible through online, to make a reservation for a hotel anywhere in the world. Hotels can create Web site and post new content on it every day. Technology has gone a long way, improving the lives of people. These technological breakthroughs have lots to offer, making great things in the easiest, fastest and efficient possible ways you can think of. Online hotel Reservation is very useful for the people especiallyRead MoreThe Level Of Appreciation Of Electronic Marketing Essay1604 Words   |  7 PagesON THE LEVEL OF APPRECIATION OF ELECTRONIC MARKETING IN THE ZIMBABBWEAN HOSPITALITY INDUSTRY: THE CASE OF SELECTED HOTELS IN HARARE. PROJECT REPORT SUBMITTED BY: LOVEMORE MAVHUMA in partial fulfilment for the award of degree of HONOURS IN TOURISM AND HOSPITALITY MANAGEMENT UNIVERSITY OF ZIMBABWE FACULTY OF COMMERCE DEPARTMENT OF TOURISM, LEISURE AND HOSPITALITY MANAGEMENT APRIL 2015 DECLARATION This is to certifyRead MoreManaging Operations Dubai Case Study1730 Words   |  7 Pagescomes the insurmountable competition between rival resorts and hotels in the pursuit of excellence and customer satisfaction. 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Hyatt Hotel Corporations is an American international company and operator of hotels. The company was established on September 27th, 1957. Hyatt in 2014 was ranked 95th-best U.S company to work for. Hyatt, their website provides wide range of hospitalities and hotel and resort services. By purchasing their own private website domain, they are able to provide customers with these servicesRead MoreA Report On The Balance Scorecard Is A Flexible, Not A Narrow Model Essay1022 Words   |  5 Pagesincluding method, customer, financial KPIs†. For example: At James Cook Counsellor Hotel has to certain culture of enjoying and memorising to identify the workforce. Inside the hotel, there are provide to additional sources to understand the business activities. Basically, every management of hotel would earn more profits and establish the goals in front of employees and all members who works in Hotel. Question. 1. 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How to Quit Smoking Free Essays

In this modern era, our lifestyle has been changed over years. The world is now moving toward a very advanced and busy lifestyle. This has significantly brought a lot of changes in our human lives due to the stressful life. We will write a custom essay sample on How to Quit Smoking or any similar topic only for you Order Now People nowadays, adapting to new habit so they could cope up with their stress and one of the main bad habit adapted by them is smoking. Although they know they smoking is injurious to their health, they just do not willing to give up the habit. There are a few ways for the smokers to quit their smoking habit so they can live up a healthy and happy lifestyle. Firstly, the smokers must be determined not to smoke more than limited sticks per day as a beginning towards their quit process. The smokers must not buy extra cigarette for themselves so they could smoke whenever they need to. Smokers also should not let themselves to smoke continuously over a time period because it may pursue them to continue the habit. As for the beginning the smokers should lessen the amount of stick they smoking day by day so they can get rid of the habit slowly and gently. Secondly, the smokers must replace the smoking habit with some other good habits so they could be able to control themselves when they getting the sensation to smoke. Habits such as chewing the chewing gum may help the smokers to forget about smoking over time. They may drink as much as water as they could so they wonaâ‚ ¬Ã¢â€ž ¢t have the feeling to smoke after or before eating. Fresh juices have the properties of overcoming the sensation on nicotine so they may drink a lot of fresh juice to get rid of the smoking sensation. Thirdly, the smokers may try to involve themselves in more outdoor activities to stay active. They can start up jogging as it is a good exercise for the lungs capacity and durability. They can join any kind of sports clubs so they can fill up their free hours with useful activities. The smokers can enjoy their weekend with their family with any outdoor activities such as vacation so they could spend their quality time with their family. As all of us aware, smoking is not a good habit to be continued and adapted by any of us human being due to its nature of destructing the consumers. So throw the habit away and lead a happy life with your loved ones because the life we have now is a gift from the god for us to enjoy and being happy. How to cite How to Quit Smoking, Essay examples

American Journal of Model Political Science - Myassignmenthelp.Com

Question: Discuss about the American Journal of Model Political Science. Answer: Introduction The airlines industry consists of two major types of carriers, namely, Full Service Carriers (FSC) and Low Cost Carrier (LCC). Both of these airlines have loyal customers as well as flying customers. As the level of competition in the airlines industry is increasing on a regular basis, the airline companies are continuously working on improving their services and amenities. Customer loyalty is a huge factor that brings in majority of the revenues for the companies every year and the loyalty depends on the customer experience (Akamavi et al. 2015). The Department of Infrastructure and Transport wants to get a vivid idea about the factors that influence the choice of the customers while selecting an airline and how the factors can be modified or improved to retain the existing market share and influence the future consumers of this industry. To serve this purpose, the Department of Infrastructure and Transport will conduct a survey on the airlines passengers. The survey aims to find out the factors influencing the customer satisfaction and experience and how those affect the selection of the airline. Structure of the questionnaire The survey questionnaire contains total of 12 questions. Among those, 9 questions are close ended and 3 are open ended. The purpose of using both type of questions are different and at the same time, using both types of questions make the questionnaire compact. Close ended questions are helpful for both the surveyor and the participants as the choices for answers are narrowed down and the participants cannot deviate from the desired answer while answering the questions (Bryman 2015). There are other advantages for using the close ended questions, such as, these have limited choices for answer, these are easier to comprehend and quicker to answer. Answers from different participants are easier to compare and statistically analyze, because the closed ended questions can easily be converted into numeric variables. The chance of confusion is less for this type of questions and replication of the answers are easier. However, there are some limitations also. The close ended questions do no t provide the exact or most relevant option in the answer choices in many cases. There is also chance of misinterpretations and sometimes, if the respondents do not get the desired choice, they might not answer or select a wrong answer (Bryman 2015). On the other hand, open ended questions are useful for qualitative analysis. In a survey, open ended questions are used to broaden the range of answers. When the surveyor wants to get the opinion or suggestion from the respondents or wants to get a new perspective to the issue, he will use open ended questions in the survey. There are other advantages also. Open ended questions provide scope for unlimited number of potential or possible answers. The respondents can give justification behind their choices, revealing their logic and thought process, and sometimes it leads to an unexpected outcome, leading to a new perspective on the issue (Roberts et al. 2014). At the same time, as the range of answers is wide, the interpretation sometimes becomes complex and difficult to analyze statistically. The answers can be too general and vague sometimes, may take up more time and respondents might not feel interested to fill up the questionnaire, thus leading to inaccuracy in the survey results (Bryman and Bell 2015). In the survey questionnaire, the replicable scales have been used for the answers to the close ended questions. Dichotomous scale, three point rating scale and five point rating scale, such as, Likert scale have been used in the questions. Replicable scales are those, whose answers can be replicated to numerical values while analyzing (Nardi 2015). Dichotomous answers contain only two choices, such as, Male and Female for the gender profile in this questionnaire. Another type of scale used is the rating scale with 1-5 rating. Other than that, some questions contain choices that focus on customer experience and loyalty factors. All the survey questions focus on getting the information about the customers choices regarding selecting an airline. The choice of airlines depends on many factors, such as, airfare, convenience in terms of flight schedules and ticket flexibility, quality of service, quality of food and beverages, comfort level within the aircraft, hidden cost in the baggage fees, cost of headphones, blankets, alcohol, magazines or books on board, and loyalty awards. The questions also focused on the demographic factors, such as, the gender profile, age group of the customers and their type of travel. This has a significant impact in choosing an airline. A student will always prefer to travel via low cost carrier than a working professional. Sometimes, the customer looks for the deals while traveling for a vacation. For some, ticket flexibility is more important as their schedule is uncertain. Again, some customers become loyal to a particular airline due to the quality of services they provide. Bra nd image is also important for some consumers. The big difference between the FSCs and LCCs lies in the airfare and the services provided by them. Some LCCs form an alliance to capture a bigger market share and mostly cater to those customers who most frequently travel short haul routes. Hence, the major influencing factor is the budget of the customers and their preferences for the convenience and comfort. Through the survey, the Department of Infrastructure and Transport wants to find out the factors that need to be improved by the airlines to stay ahead in the market. Conclusion Thus, it can be said that, the brand image, customer experience and services delivered by the airlines influence the customer choice while selecting an airline. To address this management issue of tough competition in the airlines market, a survey questionnaire has been designed that can focus on multiple influencing factors at one go. By using both the open and close ended questions, the surveyor can access to wide range of answers, which is useful in analyzing the responses qualitatively and quantitatively. There are a lot of areas that the FSCs and LCCs need to focus on to stay ahead in a competitive market and through the survey, they can get an idea about the factors that they need to work upon. References Akamavi, R.K., Mohamed, E., Pellmann, K. and Xu, Y., 2015. Key determinants of passenger loyalty in the low-cost airline business.Tourism management,46, pp.528-545. Bryman, A. and Bell, E., 2015.Business research methods. Oxford University Press, USA. Bryman, A., 2015.Social research methods. Oxford university press. Nardi, P.M., 2015.Doing survey research. Routledge. Roberts, M.E., Stewart, B.M., Tingley, D., Lucas, C., Leder?Luis, J., Gadarian, S.K., Albertson, B. and Rand, D.G., 2014. Structural Topic Models for Open?Ended Survey Responses.American Journal of Political Science,58(4), pp.1064-1082.